But the DIRT is acting like “virtual agents”, and not doing anything. They don’t read what is actually written. Look at Facebook. They are terrible. Customers will say “I know Apollo owns my locals and are taking advantage. Can you tell me another way to get my local”, and they respond with their copy and paste BS, saying “Apollo chose to remove at these unprecedented times for higher rates”. No crap, that wasn’t the question. And when it is responded to by the original poster, they copy and paste the same thing. At this point, if I were Dish, I would fire the entire American based Dirt team, save some money, and job it out to the overseas folks. Gonna get the same answers, just paying substantially less. OR.... they could just go back to hiring competent, knowledgeable people, and actually encourage them to shine. There is a hell of a thought.
Sorry for my tirade. I am a little frustrated with DIRT and their lack of skills, listening and overall competence. They are a crap team, now. And you know it’s bad when it is me of all people saying it.
Sorry for my tirade. I am a little frustrated with DIRT and their lack of skills, listening and overall competence. They are a crap team, now. And you know it’s bad when it is me of all people saying it.
