Help Local Channels Distorted

[RawisTheGameHhH]

All of my local channels are distorted and at times say searching for signals; however every other channel works great; any ideas; I have already rebooted the receiver/dvr

 

[charper1]

What DMA? Have you checked them out via OTA to make sure its not them/the source?

 

[RawisTheGameHhH]

wow thats not English to me and I cant check them over the air; dont have an antenna

 

[Dog6869]

Sorry about the jargon you may not understand... I hope I can help you out

DMA is where you live and what city the channels are coming from.

OTA - Over the Air. This means do you have an antenna and way to look at digital channels not using DIRECTV Box or DVR??

 

[RawisTheGameHhH]

I live in a suburb of Chicago; I was on the phone with DTV and they wanted to send someone out here next Saturday; which is 8 days; when I run a system test I noticed turner 2 is only at 30%

 

[RawisTheGameHhH]

still happening this morning; anyone?

 

[Jimbo]

Check the Over the Air first, just to make sure, Grab a $ 3 pair of rabbit ears and that should handle what you want to accomplish.
It sounds like you get your channels (Locals) from D* (Directv), as you mantioned about not having an antenna.
Also, I would have to think it is a D* issue, mainly because we have not heard any one else on these boards in the Chicago area mentioning having trouble ...

I would definatly check your (SS) Signal Strength (I use SS, most others don't)
I think your locals (MPEG4) (Mpeg2 and 4 are the ways D* sends the signal to you, they are compression formats, for lack of a better word) are on the 103 sat, see if your SS is 80 or above on that sat, hopefully in the 90's.

Check your SS:
Menu > Set Up > System Set Up > Sat and Antenna > View Signal Strength

Jimbo

 

[jdspencer]

It would help if we knew what receiver(s) he has and what dish type.

 

[RawisTheGameHhH]

here is the latest; I have 2 HR20-100 receivers; I noticed that all my SD channels come in fine; however a lot of the HD channels don't work; example CBS HD; NBC HD; ABC HD; USA HD; etc give me a searching for satellite 771 but when I go into the options and have it show my SD channels; CBS, NBC, ABC, USA in SD work fine; so is the problem with the satellite that is sending me the HD channels?

 

[charper1]

Hmm maybe a b-band converter issue?

 

[RawisTheGameHhH]

Hmm maybe a b-band converter issue?

I just checked that by going to channel 480 and 481; both said "confirmed working"

 

[charper1]

Well if that's the case and all you hardware is working; your question "so is the problem with the satellite that is sending me the HD channels?" IMHO can only be explained by sub'ing to something or not. What packages do you have?

 

[RawisTheGameHhH]

200 plus hd dvr

 

[charper1]

Is that a older grandfathered pkg? I think I am either missing some info or details. Are these all you are missing?

CBS HD; NBC HD; ABC HD; USA HD

If not, list all please.

Do you sub to the HD access and/or HD Extra Pack?

 

[Jimbo]

Charper,
I was thinking B-Band converter too, but if the channel shows, I guess they are OK ..

I wonder if he need to call D* and have them re-authorize him.
Also verify that he has the HD Pack.

Jimbo

 

[RawisTheGameHhH]

all these channels are in my pack; they just dont display or display with lots of distortion; thanks for the help everyone; DTV will be here Wednesday.

 

[Jimbo]

all these channels are in my pack; they just dont display or display with lots of distortion; thanks for the help everyone; DTV will be here Wednesday.

Let us know what they find ..., bad coax ???
just a thought.

Jimbo

 

[RawisTheGameHhH]

Let us know what they find ..., bad coax ???
just a thought.

Jimbo

DTV came today and the verdict is.................the satellite needed to be adjusted by 2 degrees.

 

[charper1]

So bad dish alignment? Odd, I had never read of that causing distortion; usually just nothing at all. Well good going on it.