Help Me Please (No red/Green)

[gross67]

Hello all,

Please excuse the non-VOOM issue but I thought the collective brain power on this forum could give me a hand. I returned from the store to find that my Hitachi 51G500A (Rear Projection) was projecting only in "blue" and there were curved horizontal lines in the picture. I unplugged, reset, generally fiddled with the unit with no luck. Has this happened to anyone before? Have I lost the projection from my Red and Green units? ANy help/advise would be greatly appreciated - the unit is just a few months old so I'm sure getting it fixed will be no problem .......(Well, in theory).

Blue in Indiana
JG

 

[Sean Mota]

Don't know much about that model. But did you check that your component cable are correctly setup on the back of tv and receiver....

 

[gross67]

I think the red and green units are shot - when I stand in front of the screen and look down, all I see is the blue projecting. The DVI cable is secure as well. What the heck - it's just 3 months old. Must call HITACHI...... Any other thoughts?

Cheers,
JG

 

[Sean Mota]

I think the red and green units are shot - when I stand in front of the screen and look down, all I see is the blue projecting. The DVI cable is secure as well. What the heck - it's just 3 months old. Must call HITACHI...... Any other thoughts?

Cheers,
JG

Can't think of anything else....

 

[Ken F]

Did you make sure the VOOM STB was on 1080i mode? If you had a power outage, a reset to 720p might have occurred.