HELP

afrisch16 · Sep 8, 2020

MikeD-C05 said:
I don't see why you couldn't do that till DISH comes back to fix your switch. At least you would be able to watch tv.

It’s was only picking up a few channels lol nothing good either

HipKat · Sep 8, 2020

afrisch16 said:
It’s the SWITCH!! We got some barrel connectors and bypassed the switch. And that worked!! So can we do this in the mean time until dish comes back out? Or will it mess something up?

It'll work until you get a tech. I don't know why it's so long to get someone out there. That seems extensive considering most regions are slower than normal

Bobby · Sep 8, 2020

You want to do a check switch because you've made some changes. You will probably get all your channels back that way.

pattykay · Sep 8, 2020

afrisch16 said:
It’s the SWITCH!! We got some barrel connectors and bypassed the switch. And that worked!! So can we do this in the mean time until dish comes back out? Or will it mess something up?

Did you try my first suggestion about unplugging the power inserter for awhile, and then plugging it back in?

crodrules said:
I have an idea. I have seen this issue before on my Wally, connected to a DPP44 switch. Sometimes the only way to fix this is to "reset" the switch. First, unplug the power inserter. Then, just to make sure that there is not a separate issue with the Wally, disconnect the coax from the back of the Wally, and run the Test Installation. The test will fail, obviously. This test is just to clear any old settings out of the Wally's memory. Then, reconnect the coax, plug in the power inserter, and run the Test Installation again. If your switch and power inserter are still working properly, and all cables are still securely connected, then this procedure should fix the problem.
...

I suggested doing this first, since it would have restored service on all four TV's if all the switch needed was a power reset. I only mentioned the option of bypassing the switch entirely just in case this switch reset didn't work. Anyway, as stated by others, yes the solution of bypassing the switch entirely will work for service on those three receivers, as long as you do the Test Installation check on each receiver.

afrisch16 · Sep 8, 2020

crodrules said:
Did you try my first suggestion about unplugging the power inserter for awhile, and then plugging it back in?

I suggested doing this first, since it would have restored service on all four TV's if all the switch needed was a power reset. I only mentioned the option of bypassing the switch entirely just in case this switch reset didn't work. Anyway, as stated by others, yes the solution of bypassing the switch entirely will work for service on those three receivers, as long as you do the Test Installation check on each receiver.

We did try that first and it didn’t work. We bypassed the switch and did a reset on all of the TVs and so far so good! So then we plugged everything back into the switch and the power inverter and it all works normal. We have no idea why or how it all works now. And I now know way more than I need too about satellites, power inverters, switches coax cables

eddie willers · Sep 9, 2020

afrisch16 said:
And I now know way more than I need to about satellites, power inverters, switches coax cables

Necessity is the mother of invention....and knowledge.

TheKrell · Sep 9, 2020

afrisch16 said:
We did try that first and it didn’t work. We bypassed the switch and did a reset on all of the TVs and so far so good! So then we plugged everything back into the switch and the power inverter and it all works normal.

For that switch reset test, did you unplug everything, including all 4 Wally's, from the switch? Or just the power injector?

HELP

afrisch16

Active SatelliteGuys Member

HipKat

SatelliteGuys Master

Bobby

Publican

pattykay

formerly crodrules

afrisch16

Active SatelliteGuys Member

eddie willers

SatelliteGuys Pro

TheKrell

A mighty and noble race originating on Altair IV.

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HELP

afrisch16

Active SatelliteGuys Member

HipKat

SatelliteGuys Master

Bobby

Publican

pattykay

formerly crodrules

afrisch16

Active SatelliteGuys Member

eddie willers

SatelliteGuys Pro

TheKrell

A mighty and noble race originating on Altair IV.

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