Hopper 3 Activation

jtoo

SatelliteGuys Family
Mar 26, 2013
98
37
Maine
Hi,

Quick question, if anyone knows for sure, if I buy a Hopper 3 for full price am I able to just call and activate it on my own, or do I need a dish technician to come out and do it? Got some conflicting answers on this from the CSR's at Dish.

Thanks,

J
 

DISH Support

OFFICIAL DISH SUPPORT
Staff member
DISH DIRT TEAM!
Jun 6, 2019
690
691
Hi,

Quick question, if anyone knows for sure, if I buy a Hopper 3 for full price am I able to just call and activate it on my own, or do I need a dish technician to come out and do it? Got some conflicting answers on this from the CSR's at Dish.

Thanks,

J


Good morning, jdt! I am sorry to hear you are getting a roadblock on this topic and I would love to help you clear it up. If you already have a Dish account and just need to add a purchased Hopper 3, your home needs specific cabling and nodes to be compatible with the Hopper 3. This is why a tech visit is needed even when the equipment is purchased. If your home is already setup for a Hopper 3, then we can definitely just add on the the purchased receiver without a tech visit. -- Sam F
 
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