Hopper 382

[jannah]

Received the H382 this morning at 4:22 am and when I turned on the TV at 7am a notification on the screen about a new home screen.
I pressed the Home button and got " We're sorry this unavailable at this time, if this problem persists call DISH at ..."
Decided to do an unplug and the restart took longer than usual and the Complete signal loss screen came up and would not go away.
Unplugged again and the restart does a System Check. Then the aqiuiring signal box, then Complete signal loss screen again. Finally the TV came back on after a minute or two after pressing the home screen button.
Changed it back to the Classic version. No like the Modern version or waiting for the internet to bring it up
Did the same on the 2nd TV with wired J2.
The End

 

[navychop]

THX for reporting.

 

[TheKrell]

Did the same on the 2nd TV with wired J2.

So did I except mine's a J3.

 

[bnewt]

changing the home screen.......is that under appeareance?

 

[Bobby]

changing the home screen.......is that under appeareance?

Yes, it is either Modern or Classic.

 

[Peter Parker]

I am stuck on 380. What does this modern home screen looks like?

 

[jannah]

I am stuck on 380. What does this modern home screen kookmlike

I am stuck on 380. What does this modern home screen kookmlike?

It's semi transparent over the viewing screen and some new stuff added. Weather ..
I didn't look long enough and changed it back to Classic mode.

 

[SiRaDuDe]

Hopper3 & Hopper Plus & Joey 4(wired)

Updated today... some options seem kind of unresponsive at start then later (after full loading, I guess) it behaves better.

 

[HipKat]

Must be what was taking the office H3/H+ an extra long time to upgrade (With a new updating screen)

 

[Pepper]

Still getting the "Put your remote back in SAT mode" every time I touch the Aux or other buttons.

Hopper 381

Received H381 update. There is a new home screen. It comes up semi transparent over the viewing screen. Haven't noticed any issues so far. Sent from my SM-S911U using Tapatalk

www.satelliteguys.us

 

[Almighty1]

Josh.M and brittanygarden

Forced updated 1 hour ago right before the nightly 1AM Pacific Time update on the Hopper H3 on H381 with Hopper Plus on P13103 to H382.

Have the same issue as mentioned with H381 and earlier after updating.
The bar chart shows the DVR % is visible which for me is 100% even though there is 120GB of free space left on the internal HDD.

So still the two major issues:

Issue #1
H382 still has the issue where 119GB-120GB free is considered 100% full on the HDD so the last 119GB-120GB can't be used at all. The fix is either make it available with the correct % remaining or treat the HDD as 120GB less in capacity so the % meter for what's used is correct.

Issue #2
H382 and H381 has the issue where the Remote Control Mode Notification is always on where it will display that the remote needs to be in SAT mode when on TV and AUX even when Settings -> Notifications -> Remote Control Mode Reminder is set to Off. This was originally discovered by Pepper.

 

[tanman]

So far I like the new home screen. Easier access to Netflix,Prime and YT is not a bad thing.Plus your account being right there is nice also.There may be more-this is after a 30 second perusal.

 

[Pepper]

So far I like the new home screen. Easier access to Netflix,Prime and YT is not a bad thing.Plus your account being right there is nice also.There may be more-this is after a 30 second perusal.

Since I have a Hopper Plus connected to my Hopper 3, I am not seeing this new home screen. But it sounds like they're making it look more like the Hopper Plus?

 

[tanman]

Since I have a Hopper Plus connected to my Hopper 3, I am not seeing this new home screen. But it sounds like they're making it look more like the Hopper Plus?

I disconnected the + so long ago I forget what it looked like. I got it initially just to check it out because I'm a gadget guy.Already have a Roku,Shield and Firestick. The + intoduced a couple of minor issues and didn't add anything for me.
They also put the sport search and multi view on the screen which I like.Just small time savers.

 

[Pepper]

I found another bug last night. I have Hopper Plus, and some of each 40 and 54 remotes.

I have a folder "News" where the late local news records every night. I went to delete those groups (i.e. the previous 5 days for each channel's news) and as usual there's an indicator of which button to press to delete the group. Seems like at one point it indicated "Recall" for the 54 remote, now it's showing the blue dot meaning the blue button on the 40 remote.

I cannot find *any* button on either remote which will do the delete. I ended up having to go into each group, select each event one by one and select Delete from its details screen. Very tedious.

Which begs the question: do they test any of this stuff before pushing it out? I don't mind being a beta tester, but give me an official way to report the bugs and some confidence that they will be addressed.

 

[HipKat]

Still getting the "Put your remote back in SAT mode" every time I touch the Aux or other buttons.

Hopper 381

Received H381 update. There is a new home screen. It comes up semi transparent over the viewing screen. Haven't noticed any issues so far. Sent from my SM-S911U using Tapatalk

www.satelliteguys.us

I LOVE that as a tech because of the number of calls from people who don't know they hit one of the other input buttons

 

[HipKat]

So far I like the new home screen. Easier access to Netflix,Prime and YT is not a bad thing.Plus your account being right there is nice also.There may be more-this is after a 30 second perusal.

That's the Hopper+/ATV Home Screen for anyone that doesn't have a Plus or Joey 4's so the GUI is becoming more consistent across all the Hopper receivers.
Pepper

 

[HipKat]

but give me an official way to report the bugs and some confidence that they will be addressed.

888-GET-DISH lol!

 

[Jim S.]

That's the Hopper+/ATV Home Screen for anyone that doesn't have a Plus or Joey 4's so the GUI is becoming more consistent across all the Hopper receivers.
Pepper

Yeah, I thought it looked like a streaming box. I'm not a fan. (But I wasn't even a fan of the Carbon UI either.)

 

[Bobby]

You do know that you can turn the Hopper on to your last channel watched instead of the home screen don’t you…. I don’t go there unless I initiate it by pressing Home.