Yep. Mine did the same thing. It said timers would be saved. That was BS. All my content, to include the timers, was lost.turned on this morning and message on screen said hard drive failure and was reformatting all timers would be saved during ( upgrade ) I don't think formatting is a upgrade but all data was gone and box is like new .it seems to be working but it must be on hospice now . what make and type of hard drive is in the hopper ?