Hopper with sling issues

MrBob54

Active SatelliteGuys Member

Original poster

Aug 1, 2017

16

7

Sedalia, Missouri

• Oct 13, 2017

• #1

I have a Hopper and a super Joey as well as 3 wireless joeys. Our PTAT stopped recording. Also when you try to change channels it acts like it's going to change but goes back to the channel I was watching. When I ran a switch test it showes tuner 3 not receiving a Satellite signal from 110,119,129. All the other tuners are. Is this my problem or is this normal switch operation?

 

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Last edited: Oct 13, 2017

HipKat

SatelliteGuys Master

Pub Member / Supporter

Aug 25, 2017

17,296

32,689

Pekin, IL

• Oct 13, 2017

• #2

No, it's not normal. Could be a bad LNBF, Hub/Node, cabling problem or a Hopper problem. Also, I'm curious about why you have your Alternate On. I'm not sure what that does, but I know they're off by default

 

MrBob54

Active SatelliteGuys Member

Original poster

Aug 1, 2017

16

7

Sedalia, Missouri

• Oct 14, 2017

• #3

HipKat said:

No, it's not normal. Could be a bad LNBF, Hub/Node, cabling problem or a Hopper problem. Also, I'm curious about why you have your Alternate On. I'm not sure what that does, but I know they're off by default

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Thanks for the info. As far the Alternate, I think I tried turning it on to see if it helped and forgot to turn it off.

 

HipKat

SatelliteGuys Master

Pub Member / Supporter

Aug 25, 2017

17,296

32,689

Pekin, IL

• Oct 14, 2017

• #4

Often, when Tuner 3 is missing, the problem is in the cabling. Specifically, non 3Ghz between the Dish and the Hopper. That's the first place I would be looking