Hopper With Sling Won't Receive Satellite

[Peter Parker]

I tried to install a new Snap todY. Suddenly i cannot receive satellite signals and cannot tune to OTA signals.

The OTA antenna is functional when hooked up to another tuner. I just cannot tune to satellite or OTA using the HWS. I do see the HWS menus and guide just no programming.

 

[TheKrell]

I tried to install a new Snap todY. Suddenly i cannot receive satellite signals and cannot tune to OTA signals.

I have no experience with the Snap. But I think it may be defective. What happens when you unplug it again?

 

[Peter Parker]

The problem was resolved with multiple resets. Thank you for your troubleshooting. I am just going to enjoy it helping.


I ask for this thread to close but I understand it may not happen.