Horrible Install

[MikeD-C05]

AGREE!!! You need to babysit some of these installers!!! when we had dtv the installer wanted to do a wireless setup with the C61K mini's .. i had to tell him that he was going to his job the right way or to GTFO and that i was not spending money for a wireless setup that would have problems later on. needless to say i pissed in his cherrios he didn't like that!!! and if i remember right the C61K's are hardwired only

I always baby sit any workman I have to any service at my house. It is the only way to guarantee they don't do stupid crap like that installer did. I talk to them and ask questions and stay engaged the entire time they are at the house. It has worked for me over the years. Learned it from my mom. I used to think she was being nosey, but she knows when they are trying to cheap out and not do the work. She calls them on it before they can leave the house.

 

[HipKat]

The other thing is, like any contractor, before I'd left a house, I took the customer out to see the work I did

 

[telstar_1]

Exactly, and c. systematically, er, systemically (issues were always "systemic") kicked us all in the teeth. Now he's on tv with Cantey talking about how he'll send these knuckleheads, er, technicians, to your home to switch your mobile phone service. Wonder if any local dealers are being used for that

 

[HipKat]

Exactly, and c. systematically, er, systemically (issues were always "systemic") kicked us all in the teeth. Now he's on tv with Cantey talking about how he'll send these knuckleheads, er, technicians, to your home to switch your mobile phone service. Wonder if any local dealers are being used for that

One, there are very few local dealers left and two I doubt they're doing it.

 

[chainblu]

Fly-by-nighters! When I worked for an RSP (20 years ago), I'd run across garbage like this on service calls. Now that my name (and RSP) is associated with the account, it was on me to make it right and this was even before the "one and done" period (IYKYK).

So, I basically had to do a re-install while the other customers on my route are calling dispatch wondering where the 'heck' I'm at.

 

[HipKat]

Fly-by-nighters! When I worked for an RSP (20 years ago), I'd run across garbage like this on service calls. Now that my name (and RSP) is associated with the account, it was on me to make it right and this was even before the "one and done" period (IYKYK).

So, I basically had to do a re-install while the other customers on my route are calling dispatch wondering where the 'heck' I'm at.

I've done a lot of those reinstalls myself, knowing that my name was on as the last tech onsite.

 

[BatStang2000]

A tech is coming out in the morning to check on it. Brittanygarden checked on my signals and decided it needed to be looked at. (A HUGE THANKS) I'll make sure this time to check it out before okaying anything.

 

[BatStang2000]

Tech came out this morning and replaced the cabling and realigned the dish. Everything is now working (and looking) correctly. A special THANKS to brittanygarden for their concern, assistance and providing a solution for this.

 

[brittanygarden]

Tech came out this morning and replaced the cabling and realigned the dish. Everything is now working (and looking) correctly. A special THANKS to brittanygarden for their concern, assistance and providing a solution for this.

Always happy to help! Thank you for your patience throughout this!

 

[Nebugeater]

When I was a new telephone installer in 1967 my supervisor told me, as he watched me make my first installation, do every install as if you were doing it in your own home. That has stuck with me ever since even in my own home.

With much of todays work force the concept of doing it as if it were your own home doesn't work either

 

[John2021]

One, there are very few local dealers left and two I doubt they're doing it.

i think they would hire installers from dish or direct keeping everything in house!!! i think the only ones still doing it are on the commercial side of things since that's where the $$$ is.

 

[HipKat]

i think they would hire installers from dish or direct keeping everything in house!!! i think the only ones still doing it are on the commercial side of things since that's where the $$$ is.

Dish has given up some in-house markets to RSP/Subcontractors

 

[bnewt]

With much of todays work force the concept of doing it as if it were your own home doesn't work either

the problem is that most do not want to be working & they probably don't have anything to show for their work.
that is why they do it the quickest, easiest, way....just to get paid

this is the very reason I absolutely HATE to have anything done. I will be going thru a kitchen remodel in a couple of weeks
and I dread it. I just know that something will be incorrect, missing or delayed.

 

[HipKat]

the problem is that most do not want to be working & they probably don't have anything to show for their work.
that is why they do it the quickest, easiest, way....just to get paid

this is the very reason I absolutely HATE to have anything done. I will be going thru a kitchen remodel in a couple of weeks
and I dread it. I just know that something will be incorrect, missing or delayed.

Not if you do a little research into the contractor. Any good contractor should have referrals. If they don't, move on

 

[AZ.]

If things are that bad. I just do it myself. It may be slow and take twice as long. You will know all the trouble spots.
Out here most are just handyman, and not contractors. You get what you pay for.

 

[navychop]

Try finding someone other than Viasat around NoVA.

 

[telstar_1]

Fly-by-nighters! When I worked for an RSP (20 years ago), I'd run across garbage like this on service calls. Now that my name (and RSP) is associated with the account, it was on me to make it right and this was even before the "one and done" period (IYKYK).

So, I basically had to do a re-install while the other customers on my route are calling dispatch wondering where the 'heck' I'm at.

The DBS industry, between charlie & eddy et al. cooked their golden goose to death. Remember the cachet and positive buzz around satellite when DTV came out, how all the big electronics makers wanted in, how they could sell systems for $100s? And then DiSH, promising both great value AND great service? They just systematically killed all of their free goodwill with bad customer servicing including bad treatment of the very people who DO service

 

[John2021]

the problem is that most do not want to be working & they probably don't have anything to show for their work.
that is why they do it the quickest, easiest, way....just to get paid

this is the very reason I absolutely HATE to have anything done. I will be going thru a kitchen remodel in a couple of weeks
and I dread it. I just know that something will be incorrect, missing or delayed.

I'm sure that dish or direct or any provider want the cheapest and fastest way to get the job done to!!! going through a kitchen remodel eh missing or delayed wait till they find something and tell you it will cost more

 

[John2021]

I always baby sit any workman I have to any service at my house. It is the only way to guarantee they don't do stupid crap like that installer did. I talk to them and ask questions and stay engaged the entire time they are at the house. It has worked for me over the years. Learned it from my mom. I used to think she was being nosey, but she knows when they are trying to cheap out and not do the work. She calls them on it before they can leave the house.

I always like to babysit them. i have a couple that i trust without me being there. yes i will call them on there screwups and tell em i won't sign off until they fix it!!! i asked an installer for dtv how many setups they do in a day at that time there were doing 5 a day. i also like to talk to em and see how there days going get them something to drink if there thirsty. blows my mind some of the stories i heard LOL !!! i have a guy that does pvt work for me he's cool i trust him he knows that i will go and look LOL though never any issues he's cool he's a great guy does honest work and no cheaping out... now he's told me some stories LOL from him getting in trouble for something to do with boxes to installers blowing up circuit breakers LOL.. i can't wrap my head around how someone could blow a circuit breaker up . i noticed the dtv installers like to sign off on a work order without you knowing about it