HR20-700 records empty program

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dsm4898

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Sep 19, 2007
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I am a new Directv customer and have been a longtime user of DVRs (TiVo mostly, but also have used TWC's DVRs), but have never seen this happen. About 1x/wk a scheduled program will "record" and show up in my play list, but when I go to play it, nothing is there. It immediately prompts if I want to delete it. I look in the history list and it indicates it recorded with no issue(s).

Has anyone seen this? What can I do to prevent it? My wife is losing confidence in my new HD setup with Directv...

d.
 
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i have seen this a couple of times but only since I had installed the bbc's. I have subsequently discovered a bad bbc and replaced it and have not had any blank recordings since.
 
i have seen this a couple of times but only since I had installed the bbc's. I have subsequently discovered a bad bbc and replaced it and have not had any blank recordings since.

Did you experience any other problems with the bad BBCs? Since moving to Directv from TWC I would describe the PQ and DVR "flakey" at best - audio drops, flashes on screen, pixelation, etc. None of which happened with TWC.
 
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