I have a question on behalf of a friend that recently had an HR24 installed at his house and is asking me about the 5-tuner capability with his HR24 setup.
My friend recently upgraded from a non-SWM single-tuner H21 in his main viewing room to an SWM HR24 install (1 downlead was his main requirement in his home) install in the main viewing room. The installer relocated the original H21 into his den.
He requested a SL5 SWM dish but the original installers had some problem with a mis-communication regarding the orignal Work Order request and installed a SL3 instead at my friend's house. My friend called DTV and another installer replaced the SL3 with the SL5 today and that part of my friend's original install has been corrected. The 2nd installer told my friend that the HR24 has 2 tuners, and not 5. However, that's not the case, right? I told my friend that I've read here and also read an HR24 PDF manual which states that the HR24 has 5 tuners.
Here is my friend's current setup: He has the HR24 in his main viewing room. He has an H21 in his den.
He watched the installers as they installed his upgrade and didn't see them install a Power Inserter during the install although there's a chance that the installers did place the Power Inserter behind his main TV set.
He currently does not have MRV service activated in his account. My understanding is that this must be activated in order to use the 5-tuner capability with his HR24 box.
Does the 5-tuner capacity allow the capability to record 5 channels simultaneously, assuming that MRV service is enabled?
Or does the ability of recording 5 different channels require a 2nd remote DVR box in his den?
Also, is the Power Inserter required with a non-MRV SWM install? My friend's HR24 is functioning like a standard install, ie, the old 2-downlead install, able to record one channel while watching another, or record 2 channels simultaneously.
My friend recently upgraded from a non-SWM single-tuner H21 in his main viewing room to an SWM HR24 install (1 downlead was his main requirement in his home) install in the main viewing room. The installer relocated the original H21 into his den.
He requested a SL5 SWM dish but the original installers had some problem with a mis-communication regarding the orignal Work Order request and installed a SL3 instead at my friend's house. My friend called DTV and another installer replaced the SL3 with the SL5 today and that part of my friend's original install has been corrected. The 2nd installer told my friend that the HR24 has 2 tuners, and not 5. However, that's not the case, right? I told my friend that I've read here and also read an HR24 PDF manual which states that the HR24 has 5 tuners.
Here is my friend's current setup: He has the HR24 in his main viewing room. He has an H21 in his den.
He watched the installers as they installed his upgrade and didn't see them install a Power Inserter during the install although there's a chance that the installers did place the Power Inserter behind his main TV set.
He currently does not have MRV service activated in his account. My understanding is that this must be activated in order to use the 5-tuner capability with his HR24 box.
Does the 5-tuner capacity allow the capability to record 5 channels simultaneously, assuming that MRV service is enabled?
Or does the ability of recording 5 different channels require a 2nd remote DVR box in his den?
Also, is the Power Inserter required with a non-MRV SWM install? My friend's HR24 is functioning like a standard install, ie, the old 2-downlead install, able to record one channel while watching another, or record 2 channels simultaneously.
. You guys are amazing. Thanks again and 
