HR24 SWM Not Detected- Technician 3 weeks out!

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jdh321

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Jul 18, 2009
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Springfield, Mo
My system consists of 2 x HR24, H24, and H23. The HR 24 in my living room stopped working Thursday. Initially it said that it could not communicate with satellite. I could see all the recordings on it from my other units. After a reset, it says SWM not detected. I am a NU-B so help me out here. Where is my SWM? Isn't it outside? The TS told me to check what I believe is a DECA connected to the H23. Anyway, she eventually told me that they needed to send a tech out and that the earliest they could be here is June 2. I am hoping you guys can help me fix it before then. I hope I provided enough info, if not ask. Thanks in advance.
 
If unplugging the power inserter doesn't work it is probally in the cable going into that reciever. It could be a barrell connector or a bad end.
 
It's the receiver. If it is seeing the other receivers the cable is fine.

You can try unplugging everything. Then plug in the power inserter, then the receivers.
 
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