Systems in this CE
HR34-700
HR44-200/500/700 Genie
Window of opportunity to download:
Friday September 5th, 2014 11:00PM - 2:30AM ET
Saturday September 6th, 2014 11:00PM - 2:30AM ET
Risk Level for this Download:
MODERATE
New features
None
Improved/Updated
Under The Hood / Stability
Background Send Report Feature
Press & Hold List button for 5 seconds
Double-bonk sound will be heard to indicate start of process
In some cases, the double-bonk is suppressed if the STB is plugged into a Dolby Digital supported device and the Dolby Digital audio track is selected
Check Menu > Settings & Help > Settings > Info & Test > More System Info for status
Code will be seen next to ‘Completion Code’ list item, check back as it may take a few minutes to complete
Number at end of report key indicates status
0 – Success
9 – No Internet Connectivity
10 – Transmission started
11 – Transmission in progress
12 – Transmission timed out
There is still a one-report per hour limitation
Please try and press & hold the LIST key as close to the actual problem being reported as possible
Please continue to provide the report key when reporting problems
Notes
PLEASE MAKE SURE TO REPORT ALL ISSUES WITH THIS RELEASE.
You may lose your guide cache
Please allow up to 24 hrs to restore your full 14 day guide
Your STB may restart during idle time within the first 24-48 hours of CE download
Please do not report sluggishness or missing search results within the first 12 hours
Please send logs along with all reports, including MRV issues. When possible please use REPORTALL.
HR34-700
HR44-200/500/700 Genie
Window of opportunity to download:
Friday September 5th, 2014 11:00PM - 2:30AM ET
Saturday September 6th, 2014 11:00PM - 2:30AM ET
Risk Level for this Download:
MODERATE
New features
None
Improved/Updated
Under The Hood / Stability
Background Send Report Feature
Press & Hold List button for 5 seconds
Double-bonk sound will be heard to indicate start of process
In some cases, the double-bonk is suppressed if the STB is plugged into a Dolby Digital supported device and the Dolby Digital audio track is selected
Check Menu > Settings & Help > Settings > Info & Test > More System Info for status
Code will be seen next to ‘Completion Code’ list item, check back as it may take a few minutes to complete
Number at end of report key indicates status
0 – Success
9 – No Internet Connectivity
10 – Transmission started
11 – Transmission in progress
12 – Transmission timed out
There is still a one-report per hour limitation
Please try and press & hold the LIST key as close to the actual problem being reported as possible
Please continue to provide the report key when reporting problems
Notes
PLEASE MAKE SURE TO REPORT ALL ISSUES WITH THIS RELEASE.
You may lose your guide cache
Please allow up to 24 hrs to restore your full 14 day guide
Your STB may restart during idle time within the first 24-48 hours of CE download
Please do not report sluggishness or missing search results within the first 12 hours
Please send logs along with all reports, including MRV issues. When possible please use REPORTALL.
