Hws doesn't turn on

[bnewt]

over the past couple of weeks, I have had to reboot my hws in order for it to turn on. Any idea what the cause might be?

 

[KAB]

So, it's not in standbye?

 

[MattG@DISH]

Do you turn on the TV to a black screen? Is the green light on the front of the HWS? Is it plugged into a power strip or surge protector?

 

[Hall]

my hws in order for it to turn on

Do you have sound but no video, by chance ?

 

[bnewt]

It should be in standbye mode, I get nothing, no sound, I get the screen saver or what ever you want to call it, but the unit will not power up by hitting the select button
It is plugged straight into an outlet, no power strip

 

[JSheridan]

It should be in standbye mode, I get nothing, no sound, I get the screen saver or what ever you want to call it, but the unit will not power up by hitting the select button
It is plugged straight into an outlet, no power strip

I assume you also tried the select button on the receiver as well as the one on the remote?

 

[bnewt]

I assume you also tried the select button on the receiver as well as the one on the remote?

yes........the only thing that brings it back to life is a reset

 

[tmal14]

I have had a similar issue. When I turn the TV on and press select on the remote, I get the banner on the top showing the channel, but there is no sound and the screen is blank. However you can access all the menu options. This was happening for a while every now and then but much more frequently. The only way to get the HWS to turn on is to press the reset button. It appears the HWS is having an issue coming out of stand-by.

Any ideas on what is going on. Hopefully there isn't a hard drive failure issue happening.