This DVR was installed by a DISH tech in July 2009. We haven't had too many problems with it until the last few days. All connections are fine. We haven't moved it or anything. Everything is as it was before this problem started. Venting is unobstructed and it never gets hot. We keep it clean.
Here are the symptoms:
04/05/12- video froze 3 times (audio will continue for about 15 seconds and then cuts out) during the day. After an indeterminate amount of time- sometimes two minutes, sometimes as long as twenty minutes the blue screen appears and then the unit goes through the re-boot process. Acquiring signal takes much longer than usual- maybe another ten-fifteen minutes. After that it works fine (until the next time).
04/06/12- same exact symptoms as day before, but more frequently; about five or six times.
04/07/12(today)- Its almost not worth watching. I have kept track of the freezing/re-booting incidents: SIXTEEN TIMES so far today!
If any of you guys have had similar experiences I would appreciate any information /help.
Thank you.
Here are the symptoms:
04/05/12- video froze 3 times (audio will continue for about 15 seconds and then cuts out) during the day. After an indeterminate amount of time- sometimes two minutes, sometimes as long as twenty minutes the blue screen appears and then the unit goes through the re-boot process. Acquiring signal takes much longer than usual- maybe another ten-fifteen minutes. After that it works fine (until the next time).
04/06/12- same exact symptoms as day before, but more frequently; about five or six times.
04/07/12(today)- Its almost not worth watching. I have kept track of the freezing/re-booting incidents: SIXTEEN TIMES so far today!
If any of you guys have had similar experiences I would appreciate any information /help.
Thank you.
OK. I can't take it any more! Its done this at least 10 times since my last post! I've missed half of the REDS-Marlins game! Time to call DISH...
