I'm losing channels on a receiver.

[benny2b]

I have the package Latin classic. And I'm losing the channels 843, 846, 883 in a receive DVR512. What could it be?

 

[boba]

I have the package Latin classic. And I'm losing the channels 843, 846, 883 in a receive DVR512. What could it be?

What could it be? Receiver failing/ bad cable/ bad LNB/ poorly aimed dish/bad connectors, lets see what else can I guess at? The only information you have provided is a 512 DVR and 3 channel numbers.

 

[benny2b]

These channels in the guide are in red. I have two more receivers, and channels are ok in the green guide.

 

[dwarren2]

Your receiver may need a rehit. Call Dish or do an on line chat and request one.

 

[garys]

Sounds like a software glitch. By the way, red means you do not subscribe, green means you do not subscribe but can order the channel if your receiver is connected to either phone or dsl. I wouldn't worry about it.

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[MattG@DISH]

I have the package Latin classic. And I'm losing the channels 843, 846, 883 in a receive DVR512. What could it be?

If you send me a PM with your phone number or account number, I can look into this further for you

 

[benny2b]

Thanks MattG. My problem was successfully resolved

 

[MattG@DISH]

You're welcome! Just needed a "hit"