We had a Hopper and two Joeys installed a week ago.
After using it a few days and talking to Dish Tech Support, it was decided we would be better off with two Hoppers and one Joey.
We like to record lots of shows and one Hopper was just not cutting it for three TV's+Ipad+Laptops.
Today the installer came back and installed the 2nd Hopper.
He seemed to have much trouble figuring out how to get the system to work, but eventually got it somewhat working and left. (after 4 hours)
Now I'm looking at the setup and something seems wrong.
For one thing, only one of the Hoppers (the new one) sees the Internet.
The "old" one used to use the HIC, but read below.
I looked at the HIC and noticed it was only plugged into power and the Internet Router, nothing is plugged into either of the coax connectors on it.
Before I try calling them back and losing a 1/2 of pay at work, I thought I'd search the net ask a couple of questions (if I didn't find the answers posted already).
For one, is it possible for the end user to re-connect the HIC?
I have a Hopper and my Internet Router on my desk right next to the barren HIC,
I also have a few spare RG6 and RJ45 patch cables, along with various Dishnetwork splitters from my old Vip722 setups.
-or-
Maybe I don't need the HIC, as I can easily run another RJ45 from my Internet Router to the "old" Hopper and have both directly connected to the Internet.
If I do this, will the upstairs Joey then "see" the Internet?
Sorry if this question has been asked and answered, if it has, please point me to the correct thread as I searched but can't find it.
After using it a few days and talking to Dish Tech Support, it was decided we would be better off with two Hoppers and one Joey.
We like to record lots of shows and one Hopper was just not cutting it for three TV's+Ipad+Laptops.
Today the installer came back and installed the 2nd Hopper.
He seemed to have much trouble figuring out how to get the system to work, but eventually got it somewhat working and left. (after 4 hours)
Now I'm looking at the setup and something seems wrong.
For one thing, only one of the Hoppers (the new one) sees the Internet.
The "old" one used to use the HIC, but read below.
I looked at the HIC and noticed it was only plugged into power and the Internet Router, nothing is plugged into either of the coax connectors on it.
Before I try calling them back and losing a 1/2 of pay at work, I thought I'd search the net ask a couple of questions (if I didn't find the answers posted already).
For one, is it possible for the end user to re-connect the HIC?
I have a Hopper and my Internet Router on my desk right next to the barren HIC,
I also have a few spare RG6 and RJ45 patch cables, along with various Dishnetwork splitters from my old Vip722 setups.
-or-
Maybe I don't need the HIC, as I can easily run another RJ45 from my Internet Router to the "old" Hopper and have both directly connected to the Internet.
If I do this, will the upstairs Joey then "see" the Internet?
Sorry if this question has been asked and answered, if it has, please point me to the correct thread as I searched but can't find it.