Is the Sling rebvate link missing from your "My Accounts"?

[dwarren2]

If the link is missing, contact Maryb of the Dirt team. Seems a number of orders the first day were not flagged properly even though the CSR said rebate had been applied.

I was one of them, she has told me she is following several other accounts.

 

[CK SatGuy]

Correct me if I'm wrong, but I thought you wouldn't be able to get your rebate until 45 days after the order has been processed, right?
Edit: It's 45 days after the sling adapter has been activated.
http://www.dishnetwork.com/redirects/promotion/freeTVeverywhere/default.aspx

 

[dwarren2]

You can't submit the rebate till 45 days. But a number of people have reported that the link is there. Maryb looked at my account and found that the order had not been processed properly and is working on getting my account fixed.

 

[MaryB@SlingTV]

When the Sling Adapter is ordered correctly on an Account, the account is tagged for the rebate offer. You can log on to your online account with Dish Network and on the left hand side there should be a "Get Sling Adapter Reward". When you select on this it will open a status page "Receive $99.00 Reward Card" and then there is a list of 5 requirements that need to be green to be able to submit for the rebate:

1. 45 day wait (available date)
2. Billing is current
3. Minimum Programming requirement met
4. Connect your receiver to high speed internet
5. Subscribe to Monthly Newsletter/Exclusive Offers

When all 5 are Green check marked, you can select Submit and the rebate will be processed!!

***If you are unable to locate this option on your "My Account", please send me a PM with your account information! Thank you!

 

[C1787GJ]

I'm in the same boat, Thank Mary Having Dish support members on this site makes life so much easier!

 

[snowbum]

Ordered mine yesterday and don't see the link yet. Should I see it yet or does it not show up until after you activate the sling adapter?

 

[MaryB@SlingTV]

Ordered mine yesterday and don't see the link yet. Should I see it yet or does it not show up until after you activate the sling adapter?

It should show up pretty much in real time from when you activate the sling on your account!! Go ahead and PM me your account info and I can verify!

 

[snowbum]

Thanks Mary for your help and quick response!! I will let you know after I get it set up.

 

[snowbum]

Looked at my account today online and the option does show up now, even though the sling adapter will not be here until tomorrow.

 

[dwarren2]

Looked at my account today online and the option does show up now, even though the sling adapter will not be here until tomorrow.

Lucky you. I ordered the Slong on the 18th. The rebate link still doesn't show up on My Accounts. Mary says she is working on it.

 

[MaryB@SlingTV]

I am still working on the accounts! Snowbum's was ordered correctly but he was not seeing the rebate info yesterday. I was told it would show in real time but there is a delay from when the sling is ordered until it shows on the on line account. It should definitely be there by the time the sling is activated on the account!

 

[dwarren2]

Thanks. I trust you. It's just a little bit frustrating waiting for the link to show up..

 

[MaryB@SlingTV]

Thanks. I trust you. It's just a little bit frustrating waiting for the link to show up..

I understand completely!! Hang in there...

 

[chg]

Looks like we are keeping Mary busy. She is working on my account as well.

Just wanted to thank her for her help.

 

[nrich239]

I'm in the same boat. Mine wasn't ordered correctly either so Mary has another one to fix.

Happy to have them on the boards to help us out.

 

[sc2]

Glad I found this thread, support told to just wait and the link would appear. Sounds like it was bad advice.

 

[robertinpreston]

Mary,
I have the same problem with not seeing the rebate form on my account. I also ordered on the 18th. I will send you a PM and appreciate your help.

 

[MaryB@SlingTV]

I am receiving a lot of personal messages regarding updates on the sling adapter rebate. All the accounts that I am working on, which were eligible for the sling adapter rebate are currently being tagged for the rebate. The tag on the account however is not linking to the on-line accounts. DISH Network is working to correct this issue. I will be notifying all effected members in a PM shortly about how the rebate process will take place. Please be patient with me as have quite a few accounts that I am currently working on! Thank you!

 

[dwarren2]

Looks like the 45 day wait has been dropped.

 

[C1787GJ]

I am receiving a lot of personal messages regarding updates on the sling adapter rebate. All the accounts that I am working on, which were eligible for the sling adapter rebate are currently being tagged for the rebate. The tag on the account however is not linking to the on-line accounts. DISH Network is working to correct this issue. I will be notifying all effected members in a PM shortly about how the rebate process will take place. Please be patient with me as have quite a few accounts that I am currently working on! Thank you!

Thank you!!