Joey freezes video and then audio out of sync

[JerseyGuy]

Super Joey will freeze audio and video randomly and then start 5-10 seconds later, sometimes putting the audio out of sync. Thinking this is a bigger problem than just the Joey because I had to replace my Hopper.
I was having a problem that the Hopper would pixelate quite heavily at times, then the hopper decided it needed to reformat the hard drive and lose all my data. Dish replaced my Hopper with a Hopper w/Sling and now this happens, sometimes I'm getting light pixelation as well on the Joey. Haven't noticed this problem on the new Hopper with sling.

 

[CheriT]

Do you only have the one Joey? Have you already tried resetting the Joey by unplugging it for 10 seconds?

 

[JerseyGuy]

There is a Hopper W/Sling, a Super Joey and a wireless Joey. I did do a soft reset but not a hard one. The errors have cleared up but I suspect they will come back. I will do a hard reset and see what happens when it occurs again

 

[lucky86]

Look at your install configuration. Where are the components, node and splitters etc? All near the dish then a long run to the other rooms? Try spacing out the components if you can.