Joey hitching / requires Hopper reboot (1 Viewer)


Thread Starter
SatelliteGuys Pro
Lifetime Supporter
Dec 17, 2005
Bourbonnais, IL
Increasingly over the past few months, the Joey 2.0 in my bedroom becomes unwatchable with the program freezing, hitching, and/or going in slow motion. Changing channels doesn't help, and rebooting the Joey doesn't fix it either. The only thing I have found that makes it work again is to reboot the Hopper.

Watching TV on the Hopper itself is always fine, and I have never experienced any problems on my 4K Joey either. It is one the Joey 2.0 with issues and it has been happening once or twice a week.

This is a problem for two reasons:
1) Any in progress recordings get interrupted for several minutes when I am forced to reboot the Hopper
2) It is usually my wife watching that TV and I get called upstairs to fix it every time there is a problem

Does anyone know what causes this hitching behavior? I recall a similar issue in the past somehow related to OTA (I do have an OTA Tuner attacked), but I have no idea if this is the same thing. I would appreciate any advice to try to get this resolved!

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SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Oct 19, 2004
Lubbock, Texas
If you have an OTA tuner installed, tune to a strong OTA channel then back to the channel you were watching - see if that works.
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Master of my Domain
Pub Member / Supporter
Oct 13, 2005
41.605N, -72.879W
This has been happening to a lot of folks here recently. Here's a couple of other threads about the issue:


My TV's are like a bad antenna reception.

Some here are claiming that cabling issues or LNB drift could be the issue, but with so many affected that seems too coincidental. Looks more like a SW issue with the recent upgrades to me...


SatelliteGuys Pro
Aug 14, 2014
Same exact problem on Joey and rebooting hopper fixes issue. It happens watching live TV or dvr recording.

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