Joey linking help needed


New Member
Sep 3, 2015
New York
Hey everyone, I just got a new replacement joey for my bedroom because my old one broke. I've been trying to get it to link with my hopper, but it keeps refusing to. So I found out that I had the coax cot plugged in during the setup wizard, which I shouldn't have. So I tried to restore it to factory settings, but when the 093 warning pops up and I press yes, another screen pops up for a split second, then nothing happen. The joey doesn't reset like it's supposed to. If anyone can help, I thank you.


SatelliteGuys Family
Jul 8, 2015
Good Morning,

We are sorry to hear that you are having technical issues and would be more than happy to assist you today! May I ask if you are getting an error message on your screen now?