Joey linking help needed

S

Sirnitro

Thread Starter
New Member
Sep 3, 2015
3
0
New York
Hey everyone, I just got a new replacement joey for my bedroom because my old one broke. I've been trying to get it to link with my hopper, but it keeps refusing to. So I found out that I had the coax cot plugged in during the setup wizard, which I shouldn't have. So I tried to restore it to factory settings, but when the 093 warning pops up and I press yes, another screen pops up for a split second, then nothing happen. The joey doesn't reset like it's supposed to. If anyone can help, I thank you.
 
L

LailaS@DISH

SatelliteGuys Family
Jul 8, 2015
83
30
Littleton
Good Morning,

We are sorry to hear that you are having technical issues and would be more than happy to assist you today! May I ask if you are getting an error message on your screen now?
 
S

Sirnitro

Thread Starter
New Member
Sep 3, 2015
3
0
New York
It's the 1303 error right now, but sometimes it changes to the 1305 error
 
S

Sirnitro

Thread Starter
New Member
Sep 3, 2015
3
0
New York
Good Morning,

We are sorry to hear that you are having technical issues and would be more than happy to assist you today! May I ask if you are getting an error message on your screen now?
It's 1303 right now but sometimes it changes to 1305
 

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