I had a neighbor that asked me to come over and connect all his equipment to a new HDTV. He wanted to upgrade his old 508 and Dish 500 also, so he could get HD.
Called Dish up for them about 10am this morning, got a lovely lady in Texas. She got his authorization for me to set it up for them. She got us set up for a 211k and Dish upgrade. She said they actually had an installer in the area today if that was ok. Surprised me being that it was Sunday morning, but of course we said sure. She said he would call first between 12 and 5 before he showed up. Hang up and finish routing cables to the tv.
This is about 11am and I am going to run home and they were going to call me when the installer called. Well I am walking out the door and the installer calls and says he is available and is it ok for him come early. He shows up at 11:15. I tell him everything is ready just need the new Dish and receiver. He leaves the 211k inside and goes to change the Dish to a new Western Arc 1000.4. I had the 211k ready to go when comes back in. He gets the receiver activated and by 12:00 I am heading home to watch the Chiefs game.
The Kid knew what he was doing, and was the best service call I have ever seen from Dish. So i just wanted to give Dish some props for a job well done.
Called Dish up for them about 10am this morning, got a lovely lady in Texas. She got his authorization for me to set it up for them. She got us set up for a 211k and Dish upgrade. She said they actually had an installer in the area today if that was ok. Surprised me being that it was Sunday morning, but of course we said sure. She said he would call first between 12 and 5 before he showed up. Hang up and finish routing cables to the tv.
This is about 11am and I am going to run home and they were going to call me when the installer called. Well I am walking out the door and the installer calls and says he is available and is it ok for him come early. He shows up at 11:15. I tell him everything is ready just need the new Dish and receiver. He leaves the 211k inside and goes to change the Dish to a new Western Arc 1000.4. I had the 211k ready to go when comes back in. He gets the receiver activated and by 12:00 I am heading home to watch the Chiefs game.
The Kid knew what he was doing, and was the best service call I have ever seen from Dish. So i just wanted to give Dish some props for a job well done.
