L2.06 Stinks!!!!!!!!!!!!!!!!!!!!

[blockisle9]

I had my 522 for about 4 or 5 months and had different software versions and NEVER had any recording problems.
This version is the first to give me grief!! Bad timing to, this week I tried to record two shows NESN's recap of the Red Sox season and the Red Sox Parade. Well the Red Sox recap had 12 hours of no audio, so that was worthless!! Then the parade, that was loaded with Audio Lost, AV out of Sync and Pixalated!!! Try putting that on a DVD to save!!
I WANT L2.05 BACK!!!!
I guess when I need to record something I need to save I have to use my VCR.
Thanks for letting me vent.

 

[bcshields]

Try doing a hard reset. If that doesn't work, unplug and replug the rcvr. Sometimes software updates need some encouraging.

 

[blockisle9]

I tried after the first F@#$ Up with the one with 12 hrs of no audio it didn't help bring back the audio, also the hard reset was done before the second recording was done, so I guess it didn't help!! I wish I could do a disk maintenance on my own and try that.

 

[mitchflorida]

When does the disk maintainance come into play? How often does the 522 check and defragment its hard disk?

 

[blockisle9]

I guess only when it finds errors, otherwise the button is grayed out.

 

[markav]

I had my 522 for about 4 or 5 months and had different software versions and NEVER had any recording problems.
...
I WANT L2.05 BACK!!!!

I continue to be surprised at how widely people's experiences vary with this machine. I've had my 522 about 5-6 months, and 2.05 was probably the buggiest my machine has behaved in that period. On the other hand, 2.06 is the first concrete step in the right direction I think I've seen them make. It's still glitchy, but it's behaving much better for me than it was with 2.05.

 

[gravy741]

Does anyone know who we could email when we have problems with the 522 and actually get a response. I previously saw a telephone number listed and agreed that we should start calling or else the problems may never get fixed. If we could find a reliable email address that might encourage more people to participate.

 

[Bizzach]

The phone number is (800) 333-DISH. If you want to be HEARD (hehe), email ceo@dishnetwork.com.