Hello Folks,
I am stepping out of the Sports Forum for the 1st time to ask the pros here a simple, basic question that a co-worker cannot receive a straight answer about:
She is thinking of giving up her land-line phone as she really only ever uses her cell anymore. She was told that a land line is required to retain her Direct TV service. However, when she called and spoke to technicians they used the line "Direct TV PREFERS that you have a land-based line" over and over without saying it is actually REQUIRED.
FYI, the only "extra" subsriptions she gets is the Sports Package and Extra Innings. She does not do PPV or any movie rentals, etc. (Some kind of gal, huh?)
Many thanks for your consideration with this basic question. Too bad she can't get a complete, direct and honest answer from their support staff.
Regards,
KCK_Halo
I am stepping out of the Sports Forum for the 1st time to ask the pros here a simple, basic question that a co-worker cannot receive a straight answer about:
She is thinking of giving up her land-line phone as she really only ever uses her cell anymore. She was told that a land line is required to retain her Direct TV service. However, when she called and spoke to technicians they used the line "Direct TV PREFERS that you have a land-based line" over and over without saying it is actually REQUIRED.
FYI, the only "extra" subsriptions she gets is the Sports Package and Extra Innings. She does not do PPV or any movie rentals, etc. (Some kind of gal, huh?)
Many thanks for your consideration with this basic question. Too bad she can't get a complete, direct and honest answer from their support staff.
Regards,
KCK_Halo