I own 311 and upgrade to DVR (and disconnect 311). So I have only one DVR connected in a room. - but I don't have to return 311 since I own it. -
I just got a statement that they charge me $5 lease fee on top of $5.98 DVR service fee. I thought $5 lease fee is for 2nd & plus receiver, but I have only one (DVR) connected. Yes, I do lease DVR, but I think the first receiver lease fee is waived... Why should I pay for it? Is it their mistake or did I misunderstand?
I just got a statement that they charge me $5 lease fee on top of $5.98 DVR service fee. I thought $5 lease fee is for 2nd & plus receiver, but I have only one (DVR) connected. Yes, I do lease DVR, but I think the first receiver lease fee is waived... Why should I pay for it? Is it their mistake or did I misunderstand?