Letter about "Bundling" (1 Viewer)

nlk10010

Thread Starter
SatelliteGuys Pro
Nov 10, 2004
906
0
Nassau County NY
I just received my December bill and accompanying it was a letter telling me that, since I just bundled my Dish service with one of their phone or internet partners, I would be receiving a $5 discount on my Dish bill for the next X months. Also, the next bill I get would be for two months so that Dish could "integrate me into their billing system".

Needless to say this came as quite a shock as I did no such thing (not even remotely have I "bundled" anything with anything else).

On top of other things I'm dealing with I didn't need this nuisance. I called Dish up and the rep insisted that this was an "error" and that these letters were sent to everyone instead of just people to whom they applied.

I guess I'll need to wait to see what happens with my next invoice but I thought as a way to try and verify what I was told: has anyone else got this notice in their latest bill?

Thanks for any responses.
 

nlk10010

Thread Starter
SatelliteGuys Pro
Nov 10, 2004
906
0
Nassau County NY
call your internet and espically phone company. you were probably slammed.

involuntarily changed

Yea, that's what I was afraid of.

Problem is, my Internet isn't even in my name (it's in my business name). So I'm not sure they could do that one. I don't even know if AT&T (Dish's phone "partner") offers service where I am but I will check with Verizon (my current phone company) when I get home.

If indeed it's a case of slamming, can you suggest a link which will give me information about what to do (other than informing my existing provider(s))?

Thanks.
 

RandallA

Supporting Founder
Supporting Founder
Dec 13, 2004
10,555
67
San Francisco Bay Area
Hmmm. I got the same letter yesterday and I "was" with AT&T but now I have Comcast for phone and internet. I'm gonna call Dish Network and find out what the deal is.
 

Nominal

SatelliteGuys Pro
Jul 16, 2008
220
67
Houston, Texas
I'm on paperless billing and autopay but I always download the pdf of my latest statement from the Dish website when available, and a notice as described by the OP was tacked on to my latest bill. I presumed at the time it was a goof as the Dish CSR told the OP rather than slamming. We'll see.
 

RandallA

Supporting Founder
Supporting Founder
Dec 13, 2004
10,555
67
San Francisco Bay Area
I just called and CSR told me it was sent by mistake. I don't know why but my last two calls to Dish Network have been transferred to the Executive office. :confused:
 

Mark A Sparks

SatelliteGuys Pro
Nov 6, 2009
593
3
East Tennessee
I got the same letter

I received the same letter as well.

I just contacted DISH via the online chat and this is what I was told

(from chat transcript):

(04-10) Megan C. Q0K:
I apologize, there was a glitch in the billing and this letter was sent out mistakenly.

Network connection re-established.

(04-10) Megan C. Q0K:
There have been no changes to your service/
 

Users who are viewing this thread

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top