- Aug 1, 2018
Long time customer with the silver protection plan. We have a Hopper 3 and I think one of the Joey 2.0's. Wanted to add an additional Joey since we added a new TV in one of our other rooms. Also was considering upgrading the other Joey to a 4k Joey as well. They wanted to charge me a one time equipment fee of $50 to upgrade the existing Joey, as well as an additional $50 to add an existing Joey. Does this sound right or is there any way to get those fee waived?