Looks like the Firewall Burped

[Scott Greczkowski]

For the past 20 minutes or so things have been strange here...

Some users were getting a 500 Error from Sucuri
Other users were getting a SSL error
And some were getting a Firewall - Not Configured Error.

Well look like the issue was with our firewall provider Sucuri and has now been fixed.

I was logged into the server at the time they were having problems, so I knew the issue was not on our end.

Our server continues to run great (KNOCK ON WOOD!) the server load is 0.17 and get this... we have not rebooted this server in 925 days!

Sorry for the issue as it was outside our hands, but glad to see all is working well again.

 

[Tony S]

Thanks for letting us know what happened. Nice to know that my problems connecting this morning were not due to a problem with my system.

 

[primestar31]

Maybe you should consider switching to Cloudflare or something else. Securi sure seems to have it's issues here.

 

[Scott Greczkowski]

Cloudflare has a lot more issues than Sucuri.
And for the 10 minutes its down a year its still worth it.

 

[TheKrell]

I still notice very serious lag, e.g. 15 secs or more. Are Securi's issues all resolved?

 

[navychop]

I got the SSL error, but I figured it was the hospital WiFi.


Sent from my iPhone using SatelliteGuys

 

[TheKrell]

Now I got a "Hosting Timeout" error 502. I can't seem to "like" anybody's posts, either. Except occasionally.

 

[primestar31]

I still notice very serious lag, e.g. 15 secs or more. Are Securi's issues all resolved?

I've reported on and off issues with them for over a year. Doesn't do any good.

 

[Voyager6]

Now I got a "Hosting Timeout" error 502.

Just received the same error.
Error Details:

• Error Code: HTTP 502
• Error Message: Backend or gateway connection timeout.
• Server ID: 14005

 

[Scott Greczkowski]

I have put in a ticket with them.

 

[TheKrell]

I got the SSL error, but I figured it was the hospital WiFi.

Hospital? Should we be concerned? Please don't disappear again like you did after announcing surgery...

 

[JSheridan]

I couldn't get in using our DSL so I rebooted and got a new IP address and got in for about 3 minutes until inSecuri blocked me again. This has been happening on and off for years here but today is particularly bad. I'm now using a Viasat connection.

 

[Scott Greczkowski]

I couldn't get in using our DSL so I rebooted and got a new IP address and got in for about 3 minutes until inSecuri blocked me again. This has been happening on and off for years here but today is particularly bad. I'm now using a Viasat connection.

Its not you, they are having issues.

 

[Magic Static]

Well this time I'm not having any problems and everybody else is I might just enjoy this LOL

 

[primestar31]

Interestingly enough, I'm not having issues either. But the other day I discovered how to FORCE a new DHCP IP address from Charter/Spectrum, and I got one on a completely different subnet than I've had for the last year or more!

I think their issues are with certain IP address ranges...

p.s. The secret, if your router allows you to do so, is to change its MAC address slightly. I just changed the very last number. Then power plug pull it, then power plug pull the cable modem, wait a few minutes, plug the modem back in, wait for it to come back up, then plug the router back in. Worked perfectly with a Netgear Nighthawk AC1900 R7000. I only changed the very last character to a "B" instead of an "8", and got a .24 subnet instead of a .71 which has issues now and again

 

[JSheridan]

Interestingly enough, I'm not having issues either. But the other day I discovered how to FORCE a new DHCP IP address from Charter/Spectrum, and I got one on a completely different subnet than I've had for the last year or more!

I think their issues are with certain IP address ranges...

p.s. The secret, if your router allows you to do so, is to change its MAC address slightly. I just changed the very last number. Then power plug pull it, then power plug pull the cable modem, wait a few minutes, plug the modem back in, wait for it to come back up, then plug the router back in. Worked perfectly with a Netgear Nighthawk AC1900 R7000. I only changed the very last character to a "B" instead of an "8", and got a .24 subnet instead of a .71 which has issues now and again

I got our DSL connection changed from static to dynamic IP a year or three ago just so I can get a new IP address by rebooting the DSL modem so I can get back into satelliteguys. .

 

[Foxbat]

I got a Securi warning trying to reply to a post with an Amazon link in it. It liked it better without the link imbedded. That happened about five minutes ago.

 

[Scott Greczkowski]

I submitted a ticket about an hour and a half ago and all that I know is... "We are having issues and hope to have things resolved shortly."

One way to check if its a firewall issue is to try going here then try going to DishRetailer Discussion Boards as both are on the same server.

 

[Scott Greczkowski]

Anyone having issues still? I have not heard an update for my ticket since what I posted above.

I just got home from work and things seem fine here.

 

[JSheridan]

Seems to be working fine for the past few hours here. Thanks.