Lost guide data

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Hmmm. It looks OK now. The 721 has a new, full program guide. The 4000 still has "no info available" but that's a spare unit anyway.
 
Unthinkable said:
Still seeiing this on my 721. I noticed it happening late last night.
Still happening on my 721....

(what's the magic to force the 721 to re-get the full EEPG?)?
 
I'm seeing the same thing, John. What's interesting is both of my 501's have full guides. I'm on hold with E* waiting for Advanced Tech.

More when I know more.

LER
 
"Known Issue", and make sure receiver is off over nite, and the full guide will download overnite. No way to force it.

That's from the advanced tech folks.

LER
 
I unplugged my receivers and left them off for a full minute, plugged them back in and the 9 day guide came back.
 

Got a call from Comcast, tell me why I should not switch

Can we show some love for the 811?

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