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Lost my Center Ice channels on one receiver only?

mrthemike

Member
Original poster
Oct 8, 2010
9
0
MI
I have a 2x 222's and seem to have lost the Center Ice channels on one receiver and not the other. Reset, pulled plug, everything. Those subscription channels are not coming back...

Any ideas?

<edit> They sent a reauth and I do have All Chan showing...
 
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Before they sent the hit, did they have you check to see if 110 & 119 were showing in system info? Plus did they have you go to the purchase history (with a 722 it is 6-5) to see if it shows up there?
 
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119, 110, 129 are all green

CI works on my other receiver, so I think it should show up in purchase history, no? As far as I know they checked this since they said it shows up in my available package.
 
119, 110, 129 are all green

CI works on my other receiver, so I think it should show up in purchase history, no? As far as I know they checked this since they said it shows up in my available package.

But does it show up on the receiver under the purchase history?
 
I used to work there and had a call like this but it was ppv. If I remember right ended up replacing the smart card.