Lost my HD for life. (can someone from DIRT contact me please) (1 Viewer)

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kikenovic

SatelliteGuys Pro
Nov 9, 2009
355
1
Somewhere in time
Back in January I was in Latino Max with HD For Life then I downgraded to Welcome Pack. About 30 mins ago or so I upgraded to AT200 (via chat since I cannot make changes online).

All the AT200 channels are there but their HD versions aren't.

I tried check switch and resetting the receiver to no avail.

I checked "Programming Change History (Last 90 days)" and I don't see HD200 Free added. See below:

04/15/12AddedFox Sports Southwest
04/15/12AddedAmerica's Top 200
04/15/12AddedLocals
04/15/12RemovedWelcome Pack
04/15/12RemovedLocals
01/27/12RemovedHBO - 3 Mo ($16/Mo)
01/27/12RemovedCinemax - 3 Mo ($13/Mo)
01/17/12RemovedCSN Chicago
01/17/12AddedAuth - HD Enabled
01/17/12RemovedBig Ten
01/17/12RemovedPlayboy En Espanol
01/17/12RemovedLatino Max
01/17/12RemovedHD Max Free ($10/Mo)
01/17/12AddedWelcome Pack
01/17/12RemovedLocals
01/17/12AddedLocals

Thanks.
 
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Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
295
43
Mankato, MN
Because you went to the WP back in January they had to "hide" the HD free (as shown on 1/17)
Auth-HD enabled means you get the freeview channels in HD when you had WP

Dish (DIRT) needsa to add back the HD free option and remove the Auth-HD enabled
 
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kikenovic

SatelliteGuys Pro
Nov 9, 2009
355
1
Somewhere in time
DIRT, please disregard. A chat agent fixed it for me.

The Auth-HD was removed and the HD200 was added to the account.

One more check switch and guide download and HD channels are back. Hello Disc, NatGeo, SCI, etc and G4 for when I feel like rotting a few brain cells.

Thanks.
 
Last edited:

jerryez

Supporting Founder
Supporting Founder
Sep 8, 2003
4,429
890
Pensacola,FL
I have Dish Anerica, and my online account did state Free HD for Life, which was granted previously. But the last time Dish rearranged their website, they delected this statement. If I upgrade to a 120 or better package, will I get MY HD for Life back.
 

NotMe546

SatelliteGuys Pro
Sep 4, 2008
1,851
39
I have Dish Anerica, and my online account did state Free HD for Life, which was granted previously. But the last time Dish rearranged their website, they delected this statement. If I upgrade to a 120 or better package, will I get MY HD for Life back.
Yes. When I went from Dish America to AT200 they gave it back to me.
 
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