Lost My Recordings

[jackandh2o]

Had a power outage and when the electricity came back on my VIP 722 said something about the hard drive and all the recordings are gone. Is this normal .

Thanks

Ray

 

[pattykay]

Had a power outage and when the electricity came back on my VIP 722 said something about the hard drive and all the recordings are gone. Is this normal .

Thanks

Ray

Exactly what does the message say? I had something similar happen to my ViP722k in January. Can you still pause Live TV? Do you still have the nine-day program guide, or does it only go out two days?

 

[Radioguy41]

Unplug the receiver for several minutes and then plug it back in and let it reboot. I had a similar power drop about 2 days ago and the recordings showed as locked. After a reboot they were all back again.

 

[jackandh2o]

It is working perfectly normal. Just don't have any of my recorded stuff. I don't really remember what it said but something about the hard drive crashing. All of the programs I want to record still show up.

 

[Bobby]

Let it ride overnight, you just might see your recordings in the morning....

 

[pattykay]

It is working perfectly normal. Just don't have any of my recorded stuff. I don't really remember what it said but something about the hard drive crashing. All of the programs I want to record still show up.

That is weird, because normally if it had to reformat the hard drive, all of the timers would also be lost. At least, that is what happened to me.

 

[navychop]

Don’t reformat. Wait, and/or power cord reboot.


Sent from my iPhone using the SatelliteGuys app!

 

[bwexler]

This doesn't seem to apply in your case but when there is a power failure it can be accompanied by several surges and spikes which can crash a hard drive and computer chips like those in a Hopper.
That's why it's a good idea to plug your equipment into a good surge suppressor or better yet a good UPS.