Just yesterday my microsoft outlook (formerly hotmail) account requested me to enter a security or recovery code.
I followed the steps and received such code in a different email account, what I received was a 4 digit code, but when trying to enter it on my account, the system does not accept it, indicating it must be a 5 digit code.
I have googled about this issue, and found many people ranting about this and not finding a solution. I myself have been using this email account for almost 20 years without problems until now, The system is indicating me I have 5 days left to enter such code or I will be blocked.
Has anyone here had this problem and most importantly in such case what was the solution ?
I´ve sent a contact form to microsoft but I´m still waiting for some response (hopefully from a human being with a solution).
I followed the steps and received such code in a different email account, what I received was a 4 digit code, but when trying to enter it on my account, the system does not accept it, indicating it must be a 5 digit code.
I have googled about this issue, and found many people ranting about this and not finding a solution. I myself have been using this email account for almost 20 years without problems until now, The system is indicating me I have 5 days left to enter such code or I will be blocked.
Has anyone here had this problem and most importantly in such case what was the solution ?
I´ve sent a contact form to microsoft but I´m still waiting for some response (hopefully from a human being with a solution).
