Missing recordings

[stejamand]

My Hopper 3 says it has recorded/ is recording last night's and tonight's "Late Night" and tonight's "Tonight Show," but the recordings aren't there. Is this a known bug?

 

[boba]

YES

 

[dare2be]

 

[TomT127]

Bumping this thread because it's happened several times to me since the software update. I have the original HWS not the 3. Judging by OP's comments moving to a 3 isn't going to help the problem.

 

[odbrv]

In my case with H3 the recording is not showing but pops up later. For example, I recorded the original Mummy and the new Mummy. The icon shows 2 should be there. When I select the icon I only see 1. I watched the 1 and stored it on a EHD. When I went back to the DVR menu, the Mummy Icon was still there and had the 2nd recording. This happens all the time. We have got experienced in how to recover not showing recordings.

 

[Rick_R]

My Hopper 3 sometimes gets into a mode where it doesn't record shows. It says it is recording them but it doesn't. Rebooting the DVR fixes the problem but it doesn't restore shows that were supposed to be recorded but weren't. This has occurred twice.

 

[sklunk]

Mine has been doing this for weeks. Seems to be random. I have even deleted some timers and re-added them. It's frustrating!!

 

[dare2be]

No amount of features or tuners compensates for a DVR that doesn't do its basic function reliably.

 

[HipKat]

Mine misses recordings of gold rush every once in a while. Twice this season that I know of. And then the following week it’ll be like there was never a problem. Thank God for on-demand And gold rush paydirt, which replays the previous weeks episode

 

[pattykay]

Mine misses recordings of gold rush every once in a while. Twice this season that I know of. And then the following week it’ll be like there was never a problem. Thank God for on-demand And gold rush paydirt, which replays the previous weeks episode

The problem with Gold Rush could be because of this guide data problem reported by ZZV43701 on Dish's community forum:

"Now the Guide provider is just flat out wrong.

As of 1/26 it changed the name of Gold Rush" to "The Gold Rush" and Episode 1.

According to Discovery channel - it's still the same.

Is there a link to this crappy company to complain as obviously DISH will and has done nothing.

- TiVo owners were hit as well -"

Similarly, on Sunday, my Wally missed recording an episode of Marvel's Spider-Man, due to bad guide information on Disney XD. I also had to use On Demand to get caught up before watching the episode that did record.

 

[judyintexas]

I am having the same problem. How do you "reboot the DVR?"

 

[HipKat]

I am having the same problem. How do you "reboot the DVR?"

Press the red button on the front panel

The problem with Gold Rush could be because of this guide data problem reported by ZZV43701 on Dish's community forum:

"Now the Guide provider is just flat out wrong.

As of 1/26 it changed the name of Gold Rush" to "The Gold Rush" and Episode 1.

According to Discovery channel - it's still the same.

Is there a link to this crappy company to complain as obviously DISH will and has done nothing.

- TiVo owners were hit as well -"

Similarly, on Sunday, my Wally missed recording an episode of Marvel's Spider-Man, due to bad guide information on Disney XD. I also had to use On Demand to get caught up before watching the episode that did record.

Yep, I know it, too. The Guide Data provider sucks, to be blunt

I am having the same problem. How do you "reboot the DVR?"

Press the red button on the front panel

 

[thomasjk]

Or pull the plug and then plug it in again.

 

[judyintexas]

Thank you, HipKat and thomasjk.