moving problems

[bigorangekitty]

i moved about 8 months ago... no dish installer nearby...i've been working a lot, and occasionally when i have free time, i searched for any installers. none where i moved.

so i thought i'd do it myself. here's
a) my equipment
b) problem

a) i have a 501, and a 921.
dish 500, dp lnbs, with 2 out puts, one for 119, and one for 110.
another, dp lnb, two outuputs, one i use for 61.5.
a dpp44 switch
a dp34 switch (not going to be used)

b) ok...501 works fine, sees everything from dpp44, which would be a signal from 119, 110, and 61.5. upgraded my 8 month old firmware no problem.

921 on the other hand, everytime i do a switch test, it reboots. so i tried switching it out with the dp34, and do a switch test, and it reboots. so i ran two lines directly from the other dish 500 i use for 61.5, and it goes through 2 of 2 tests, then a white screen with an X appears, and it reboots.

any help? please?

 

[lakebum431]

Sounds like something may be wrong with the 921. Can you take the 921 and a TV outside and connect it directly to the Dish 500 that is looking at 110 and 119. Try a check switch from there to see if you can get it to work.

 

[bigorangekitty]

ok...have it running to a dual dp lnb, straight to grounding block, then to receiver... when i do a switch test, it's still reboots.

 

[lakebum431]

Yep, sounds like something happened to the 921 during the move. Time to call Dish and add the equipment protection plan (if you dn't already have it) so you can get a new box. Or it may be a good time to upgrade to a brand new 622 and send that 921 back for a credit.

 

[bigorangekitty]

yeah, i called, and they're sending a 622.