new 24 month term to get EA?

timbuckone

SatelliteGuys Family
Mar 13, 2005
51
7
I had my EA installed yesterday. I was told that for $15 a installer would come out and upgrade my dish to the EA. I checked my account this morning and I had a $99.95 charge for the dish. I contacted dish, and in order to waive the $99.95 charge I had to agree to a new 24 month term. Did this happen to anyone else?
 

cosmo_kramer

Master of my Domain
Oct 13, 2005
27,448
34,366
41.605N, -72.879W
I had my EA installed yesterday. I was told that for $15 a installer would come out and upgrade my dish to the EA. I checked my account this morning and I had a $99.95 charge for the dish. I contacted dish, and in order to waive the $99.95 charge I had to agree to a new 24 month term. Did this happen to anyone else?
Did you have to upgrade any receivers too??
 

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
38,081
43,714
Nederland , Texas
Tell them you had line of sight issue to receive the hd that you pay for, so there shouldn't be any fee or at most $15.00 for the tech visit.
 

reddice

SatelliteGuys Pro
Mar 13, 2004
619
55
Brooklyn, New York, United States
I just checked on the Dish Network website and I am only being charged $10 because they gave me a $5 credit for being a great customer. As I said before the installer did a excellent job setting me up to a EA and left the other three 510's hooked up to the two older dishes.
 

timbuckone

SatelliteGuys Family
Mar 13, 2005
51
7
Dish did waive the 99.95 charge but only because i agreed to a new 24 month term. I was only 12 months into my last term.
 

gdarwin

Supporting Founder
Supporting Founder
Lifetime Supporter
Feb 9, 2005
4,299
114
Lousville, KY
Dish did waive the 99.95 charge but only because i agreed to a new 24 month term. I was only 12 months into my last term.

That is the issue. You should never have had to commit to two more years for an issue created by Dish network. New commitments are for new equipment.
 

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