I have learned that yelling, and complaining doesn't get u anywhere with any company.
I called in last yr, I said I am not happy with the price hike on the Ticket, and the CSR said let me take a look, i also mentioned how people were getting the ticket to go free if they had Superfan previously. Which I had before I left, but it wouldn't have been a big deal. So they transfered me to the dept for the ticket. And I probably could of gotten more off, but they offered 60.00 off the reg price last yr, plus the to go for FREE(for my dad). I will likely call in and just see what offers are out there again. But i am happy to pay for th Ticket.
Ive also since then, have gotten the MLB EI for way less, mainly due to credits off the EI package, and my ultimate package. And of course my anniversary gift(s) of 2 HD-DVR receivers FREE.
I have been a DirecTV customer since 06, 07, 08, was off from them in 09(which was the yr I missed out on sunday ticket), then 2010 and now 2011. And honestly, like any other company they DONT neccessarly need to give out stuff free. Atleast thats my feeling. But after getting the receivers, I politely thanked them, and was on my way, and loving my HR24 that I got, along with a HR20.
I agree it isnt fair that new customers get all the stuff free, it is just DirecTVs way of getting more subscribers. Plus from my understanding from what I have heard here and other places, once your 2yr deal is up, they likely will call or you can call, and they offer free equipment, new customer deals, etc..... And yes it requires a 2yr commitment. But honestly, I have no issues with the 2yrs. Ive had TWC, Dish and DirecTV and DirecTV is by far the best of all 3. Unlike with cell phone services, now thats another story, lol.