New DISH login requirements (1 Viewer)

llzel

Thread Starter
SatelliteGuys Pro
Nov 14, 2007
383
0
St Louis
Why and the heck would they make us change our login and password? I changed it Monday and now today they say my new login is not correct. I can't retrieve password because their system is down, I swear this is going to push me over the ledge and go to Uverse.
I've been with Dish for 3 years, my bills have gone up now 3 times, my equipment has been crap...I'd say except my 722 but even that had to get swapped when I first got service.

I don't get it what a shi%%y business model. I'd be out of business if I ran my electrical contracting company this way.
 

SoonerDude

Member
Sep 8, 2003
10
0
I'm having the same issue. I updated my login information, now I can't login or retrieve password. It says the service is down due to maintenance.
 

ekilgus

SatelliteGuys Pro
Jan 22, 2007
1,108
654
Southeast US
I just logged in using my userid but there is a notice that they're in the process of doing away with the userid's we created in favor of using your email address for a userid. the passwords should remain the same.
 

spltfngr66

Well-Known SatelliteGuys Member
Aug 12, 2009
30
0
Triad, NC
I might have been part of the problem...I was able use alt characters in my username. It seems they tried a fix as it stop letting me login on first attempt. However, the site redirects you to another page when the log in information was incorrect. I then had no problem using these characters as my log-in information.
 

cardinalrooter

Pub Member / Supporter
Nov 19, 2008
17,167
6
North Central Illinois
I logged on with new password and ID, no problem, though cannot change programming via internet, need to call in, it says. I still have penny cinemax which ends the 25th, perhaps thats why. Any way when i tell Dish I cant change my programming on net, they waive any fee charges for upgrading
 

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
26,032
15,787
Nederland , Texas
I have 3 separate accounts with DISH and I can't use my email address as the user name in all three without having problems. I changed my main account, but left the other two alone .
 

Jeff0575

SatelliteGuys Pro
May 2, 2008
378
0
Illinois
i didnt have to change my log in.i got the screen that takes you to the user name and password screen. but it did not tell me i had to change anything. i think the first page that you see when you sign in has changed.
 

Bobby

Publican
Supporting Founder
Lifetime Supporter
Sep 7, 2003
60,518
13,461
Rohnert Park, CA
I have 3 separate accounts with DISH and I can't use my email address as the user name in all three without having problems. I changed my main account, but left the other two alone .

For me, I have two account numbers. One of them is long ago canceled. The other is my present account. I seem to be able to log in to the inactive account but not the active one. They both had the same email address. Now all I have to do is get that reversed somehow.....
 

SandFarmer

SatelliteGuys Pro
Mar 21, 2009
1,178
441
The Beach.
I tried to update, but the system would not accept my old password that got me there to update. I sent an eMail to DISH and was offered to reset my account. OH NO! The last time they reset my account it made me a new subscriber after being with them, at that time, for over 10 years. It was a real pain getting it fixed. I'll wait until the dust settles, plus you can get in through back doors and use the old log in. Until that fails, I'll stick with the tried and true.
 

rcnc

New Member
Jan 29, 2010
4
0
NC
Had same problem - finally was able to get to screen whre you could email your password - tried it & it worked
 

Scott Greczkowski

Welcome HOME to SatelliteGuys!
Staff member
HERE TO HELP YOU!
Sep 7, 2003
98,785
16,092
Newington, CT
I noticed today when I was at the Doctors office that in the Dish Remote Schedule program for the iPhone you still need to log in with your old username... the email address and password does not work with the application.

Dish really needs to get everything THE SAME, not one login for this site and another login for another.
 

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