new HD channel problem

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joseph.solari

Active SatelliteGuys Member
Original poster
Jun 21, 2007
17
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I can not receive the new HD channels. The new HD channels come in black with no sound but gives no error message. Sometimes I will hear the sound but still no picture.

They are sending a tech out to look at it. I get perfect satellite signals.
 
Have you tried to perform a reset on the receiver? I think I remember another user saying thats is what they did.

What make/model do you have?
 
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