Call 'em Monday afternoon and hope you get an American CSR or email ceo@echostar.com . Something stinks.
BTW, upgrading does require a 24 month commitment.Ed
Nice to see Dish isn't hurting for money
- Thread starter SgtRock
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Call 'em Monday afternoon and hope you get an American CSR or email ceo@echostar.com . Something stinks.
BTW, upgrading does require a 24 month commitment.Ed
great . . . thanks for playing CSR Roulette tonight . . . Charlie, show him what he has won . . . well CJ, Sgt Rock will be getting a new receiver in 7 days . . .
LOL:up
Best one I've read tonight CJ!
great . . . thanks for playing CSR Roulette tonight . . . Charlie, show him what he has won . . . well CJ, Sgt Rock will be getting a new receiver in 7 days . . .
And Dish will be getting more money that it seems they do not want.
DISH jerked me around back in Aug when I wanted a second hd dvr. I was a everything package(hd and ss), $137 a month, never-missed-a-payment (or late)customer. They said I couldn't get one unless I gave a 24 month commit. I would only commit to a year because of the DISH reputation of dumping channels. I didn't want to be locked in for that long if one of my favorite channels got axed. After haggling and getting pissed off by nitwit csr's I didn't bluff, I cancelled and went to U-verse. I couldn't be happier.
Now, I get a call from a lady at DISH who stated that they wanted me back and she offered 2 hd dvr's with NO commitment, a phone number that bypasses csr's and 5 FREE moths of the programming I had when I left. Unreal. Of course I said No, that I was too happy with U-verse and my 51 movie channels(39 in hd). Those fools could have kept my business back in Aug if they would have just given me the hd dvr I wanted. Now they were willing to give me more than I asked for . DISH, losing customers the good old fashioned way-bad customer service!
Dish does not deserve the business back if someone had to cancel before getting an offer like that. Most people that cancel end up having to sign a contract going to another provider and I am sure they would not want to pay the penalty for leaving your current provider to get you back.
LOLDISH jerked me around back in Aug when I wanted a second hd dvr. I was a everything package(hd and ss), $137 a month, never-missed-a-payment (or late)customer. ... After haggling and getting pissed off by nitwit csr's I didn't bluff, I cancelled and went to U-verse. I couldn't be happier.
... Those fools could have kept my business back in Aug if they would have just given me the hd dvr I wanted. Now they were willing to give me more than I asked for . DISH, losing customers the good old fashioned way-bad customer service!
Posting an actual email address in a public forum allows spammers to collect the address and ruin it for everyone by blasting it with spam.
DON'T publish email addresses in correct format in a public forum.
c e o (at) e c h o s t a r (dot) c o m
Wait until you get your bill and you were charged full retail for the unit you now own....Dish rarely does anything right the first time.
Thanks for the post. I'm guilty as well, was ignorant of that.
Won't happen again.Ed
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