I thought I knock my plate out of position when I lost DOVE TV so I paid a satellite tech $60 to come out and fix it and nothing was wrong. Any idea what is going on with Dove TV? I can't even get ahold of them via telephone or email.
A Calvary greeting to you. As one of our valued DoveVision customers, your satisfaction is our primary concern. Please accept our APOLOGY for the interruption in your DoveVision service.
We sincerely appreciate your understanding in allowing us to update and expand; which is to better our products, and improve on the services we bring to you and your family.
We regret this unintentional mistake on our part; we are sorry that this unfortunate incident occurred and sincerely appreciate your continued patronage. While the lack of service you are experiencing is unusual, and not the standard of our company; there is no excuse for late communication.
We should have the services back within a few days; however, we can promise you that the new programs will be better. Be also assured that we will do everything in our power to ensure that this type of inconvenience does not occur in the future.
Please continue to keep us in your prayers. Again, THANK YOU for your time and patience.
To show our appreciation for your continued patronage, look forward to a humble gift for you and your family (in the mail).