no dove tv on AMC 4

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satellitekid

Thread Starter
Member
Nov 27, 2005
13
0
HI ALL
i can not get dove tv on amc -4 101 west it is black screen.
can some body check this out , do i need a new reciever or lnbf.i get all
others channels put not this one
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
372
103
Mankato, MN
havent seen it for a few days now...just black screen
 
ShaneLinder

ShaneLinder

SatelliteGuys Pro
May 1, 2006
388
0
Texas
I thought I knock my plate out of position when I lost DOVE TV so I paid a satellite tech $60 to come out and fix it and nothing was wrong. Any idea what is going on with Dove TV? I can't even get ahold of them via telephone or email.
 
ShaneLinder

ShaneLinder

SatelliteGuys Pro
May 1, 2006
388
0
Texas
Dove

This is an email I got from them:

May 5, 2006

Dear Customer:

A Calvary greeting to you. As one of our valued
DoveVision customers, your satisfaction is our primary
concern. Please accept our APOLOGY for the
interruption in your DoveVision service.

We sincerely appreciate your understanding in allowing
us to update and expand; which is to better our
products, and improve on the services we bring to you
and your family.

We regret this unintentional mistake on our part; we
are sorry that this unfortunate incident occurred and
sincerely appreciate your continued patronage. While
the lack of service you are experiencing is unusual,
and not the standard of our company; there is no
excuse for late communication.

We should have the services back within a few days;
however, we can promise you that the new programs will
be better. Be also assured that we will do
everything in our power to ensure that this type of
inconvenience does not occur in the future.

Please continue to keep us in your prayers. Again,
THANK YOU for your time and patience.

To show our appreciation for your continued patronage,
look forward to a humble gift for you and your family
(in the mail).

Thanks & God bless.

Customer Service Department
DOVE MEDIA GROUP, INC
214-352-3700 - Phone
214-352-3701 - Fax
csr-dovemedia@sbcglobal.net
www.dovemediagroup.com
 
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