No picture or sound on joeys

M

mboron

Thread Starter
SatelliteGuys Guru
Dec 6, 2005
130
1
Alaska
My friend has a 1H 2J setup that I helped him install. (no techs/installers in our area) It worked fine for four days, but this afternoon, both joeys just have a black screen. Their guides come up (with no graphics) but when you select the channel, you get the upper banner, then black. I've tried all the hard reboots, soft reboots, check switch, etc. with no change. He can still view TV on the Hopper, but the Hopper guide also has no graphics and his recordings don't show up under DVR, which might be because of the rebooting, but I'm not sure. The Hopper shows that both joeys are linked, with solid green moca signal. Any thoughts? I saw this very problem posted in the forum, but didn't see a solution in the thread. Thanks for any input.
 
W

Whiteyguy

SatelliteGuys Family
Nov 28, 2011
118
0
california
check the moca on the joeys. also replace any barrels in the lines with blue barrels.
 
M

mboron

Thread Starter
SatelliteGuys Guru
Dec 6, 2005
130
1
Alaska
If this happens to anyone else, it was a bad hard drive or related hardware in the Hopper. Replaced the Hopper and all is well.
 

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