No video after factory reset

animal

Member
Original poster
Apr 23, 2004
6
0
My STB updated software tonight and I was still missing an over the air channel so I tried a "factory reset". What I ended up with is only audio, no video.

I tried a reboot --- lights flash for a bit then it just turns off. If I turn the box back on, I get the green satellite icon but no picture.

I tried unplugging box, etc with no results.

Any help would be appreciated.

Thanks...
 
animal said:
My STB updated software tonight and I was still missing an over the air channel so I tried a "factory reset". What I ended up with is only audio, no video.

I tried a reboot --- lights flash for a bit then it just turns off. If I turn the box back on, I get the green satellite icon but no picture.

I tried unplugging box, etc with no results.

Any help would be appreciated.

Thanks...
After a factory reset you need to call your satellite provider. Have the CSR re-authorize the receiver.
 
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