Non-warranty repair for owned Hopper

[cryptotech]

I'm considering buying a Hopper. If it dies after the warranty period, what is the repair procedure and cost. Will dish exchange the bad one for a good one just like a leased receiver? If so, how much do they charge? I don't currently have the protection plan.

 

[KAB]

Don't buy, unless you think you won't be able to fulfill the 2 year contract.

 

[cryptotech]

Don't buy, unless you think you won't be able to fulfill the 2 year contract.

Thanks for the advice but, it doesn't answer my question.

 

[rglore]

They have always treated my owned receivers the same as my leased ones by sending out a replacement.

 

[KAB]

I'm considering buying a Hopper. If it dies after the warranty period, what is the repair procedure and cost. Will dish exchange the bad one for a good one just like a leased receiver? If so, how much do they charge? I don't currently have the protection plan.

Yes $15. 00 (swap shipping) if no protection plan. $0.00 if so. And again, better to lease than buy.

 

[stardust3]

PP is $7 a month. 99.99% sure it covers owned equipment. Maybe DIRT can confirm 100%.

 

[KAB]

You are 100% correct about covering owned equipment

 

[3HaloODST]

I'm considering buying a Hopper. If it dies after the warranty period, what is the repair procedure and cost. Will dish exchange the bad one for a good one just like a leased receiver? If so, how much do they charge? I don't currently have the protection plan.

They treat it like a leased receiver, $15 without protection plan, $0 with. No contracts or extensions.

 

[KAB]

They treat it like a leased receiver, $15 without protection plan, $0 with. No contracts or extensions.

Was there something in post # 5 that was not clear?

 

[Joe Satellite Fan]

I've had several owned receivers that have failed and Dish has always just replaced them. They will still show up as purchased. I have the protection plan, so it never costs me anything.

 

[dwarren2]

As others have said there is no advantage to buy a receiver. The monthly subscription costs are the same. If a leased receiver dies, I think they have upped the shipping fee to $17. I replaced numerous 722's and only paid the shipping fee. If you need a tech visit, you can activate the protection plan for 6 months and then cancel instead of paying $95.

 

[3HaloODST]

Was there something in post # 5 that was not clear?

Just stating the facts without my own personal opinions thrown in.

Sent from my iPhone 4S using Forum Runner

 

[3HaloODST]

As others have said there is no advantage to buy a receiver. The monthly subscription costs are the same. If a leased receiver dies, I think they have upped the shipping fee to $17. I replaced numerous 722's and only paid the shipping fee. If you need a tech visit, you can activate the protection plan for 6 months and then cancel instead of paying $95.

You're right. It is now $17. Forgot.

Sent from my iPhone 4S using Forum Runner

 

[Dah-Henny]

I had a 722 die a few years ago, and never have had the protection plan. Dish replaced it, didn't charge me a dime, and it's still owed by me. I've never asked for much, but when I do, they ALWAYS treat me well.

 

[cryptotech]

Thanks to all for your replies. I can now make an informed decision.