Just wondering what kind of experiences people had with this and if mine is something to be expected. We've had DTV for almost 3 years now and have had only one promo that we used. We had gotten out of the 2 year contract, things weren't going well and we called in needing to cancel to save some money. Well, they worked with us, offered us enough credits we could afford it and we decided to stay. Here we are almost a year later and we're doing better and want to get HD.
Called in and asked what we would have to do and CSR said we just need a receiver and the HD service activated. When we purchase the receiver though ($99), we also get locked back into a 2 year contract. Didn't much care for that and called in again and asked for retentions to see what kind of deal we could get and they only offered a couple of free channels and movie package stuff, no deals on the equipment. I've got no problems paying for the receiver but if I'm not getting a deal on it, why do I want a 2 year contract again? Is this normally how this happens? I've heard of some people getting an entire HD DVR system for almost nothing just to stay and they even asked if we wanted the DVR stuff and I just told them that the regular HD receiver would be fine. Thanks for the feedback!
Called in and asked what we would have to do and CSR said we just need a receiver and the HD service activated. When we purchase the receiver though ($99), we also get locked back into a 2 year contract. Didn't much care for that and called in again and asked for retentions to see what kind of deal we could get and they only offered a couple of free channels and movie package stuff, no deals on the equipment. I've got no problems paying for the receiver but if I'm not getting a deal on it, why do I want a 2 year contract again? Is this normally how this happens? I've heard of some people getting an entire HD DVR system for almost nothing just to stay and they even asked if we wanted the DVR stuff and I just told them that the regular HD receiver would be fine. Thanks for the feedback!