OK Dirt please respond...

SatboyZ

SatelliteGuys Pro
Sep 30, 2005
244
1
We had a receiver disconecetted for a few weeks due to construction. When I got on the phone with the number listed on the screen (**3474) the guy started to hammer me with a DTV sales pitch. This is a number listed on my Dish screen when having technicial difficulty.


WTF? Sorry but we just wanted the reciever re-actactivated, the other ones are fine and when I called the web site number everyting went ok.

This is just wierd
 

navychop

Member of the Month - July 2014!
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Jul 20, 2005
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Northern VA
If you've got an exact time I'm sure Dish would love to track him down.


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3HaloODST

SatelliteGuys Master
Pub Member / Supporter
Jul 2, 2010
6,648
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Earth
Called 800-333-3474?


DIRT can also deactivate your receiver.

Sent from my iPhone 4S using Forum Runner
 

stardust3

SatelliteGuys Master
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Mar 7, 2006
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Probably had an embedded phone # for a retailer that offers both services.

Dirt, chat or the regular customer service # will fix you right up.
 

KAB

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Sep 20, 2005
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Don't sit around waiting for Dirt to respond to you. They don't/can't monitor every thread. PM one of them when on duty.
 

SomeDishGuy

SatelliteGuys Pro
Jul 2, 2013
572
104
In a van, down by the river
We had a receiver disconecetted for a few weeks due to construction. When I got on the phone with the number listed on the screen (**3474) the guy started to hammer me with a DTV sales pitch. This is a number listed on my Dish screen when having technicial difficulty.


WTF? Sorry but we just wanted the reciever re-actactivated, the other ones are fine and when I called the web site number everyting went ok.

This is just wierd

The Dish number is 800-333-3474.

http://consumerist.com/2009/11/16/directv-marketer-steals-dish-customers-via-800-number-squatting/


“I had to authorize a new Dish receiver. The number on the screen said 1-800-333-DISH. I dialed 1-888-333-DISH. I got a guy that immediately asked for my name, phone number, address, email address, and talked about the new specials that he could give me for being such a loyal customer. I kind of just wanted my receiver authorized. And he says, these are some great deals, and you should get rewarded for being such a loyal customer since you’ve been with Dish Network so long.
Then he says, “if I send you these new boxes out, keep in mind that these are direct Tv boxes…”
It turns out that it was a DirecTV franchise that was capitalizing on people mistaking 1-800-333-DISH for 1-888-333-DISH. They’re not telling people who they are upfront and they’re getting a bunch of information when you’re thinking that you’re talking to a company that you already trust and have an account with. So it really ticked me off. It’s totally uncool. Hopefully you can print this and people won’t get confused anymore.”

A DirecTV marketer has bought 888-333-3474. Bet you accidentally called that number, or something that did not start with 800-
 

TommyF@DISH Network

SatelliteGuys Pro
Dec 21, 2010
324
23
Littleton, CO
We had a receiver disconecetted for a few weeks due to construction. When I got on the phone with the number listed on the screen (**3474) the guy started to hammer me with a DTV sales pitch. This is a number listed on my Dish screen when having technicial difficulty.


WTF? Sorry but we just wanted the reciever re-actactivated, the other ones are fine and when I called the web site number everyting went ok.

This is just wierd

The others have already hit the head on the nail, but I can get the receiver re-authorized. Just send me a PM with the receiver #! If you can also provide the phone # you saw on the screen, I can check it out further also.
 

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