G Gilly New Member Original poster Apr 26, 2006 4 0 West Des Moines, IA Aug 15, 2006 #1 I'm wanting to upgrade my 811 for a 622 and one of the new metalic pkgs. I've been on hold (with no music) for a half hour. Is that normal? Or do you think I in never never land?
I'm wanting to upgrade my 811 for a 622 and one of the new metalic pkgs. I've been on hold (with no music) for a half hour. Is that normal? Or do you think I in never never land?
G Gilly New Member Original poster Apr 26, 2006 4 0 West Des Moines, IA Aug 15, 2006 #2 I ended up calling back and got right through. Upgrade went smooth.
bowens SatelliteGuys Pro Mar 30, 2005 802 52 Florida Aug 15, 2006 #3 Ask for technical support. I've always gotten through quickly to them and they know a lot more than the regular csr's.
Ask for technical support. I've always gotten through quickly to them and they know a lot more than the regular csr's.