I realize that if you are on this web page, you are probably on the more "tecky" side and probably not who this rant is aimed at, but I have no where else to vent it.
When you by a fancy new Plazma TV etc... READ THE DAMN MANUAL and learn what an input is! Educate yourself a bit to understand how this new TV works and what an HDMI cable is (it's not an HDM1 cable by the way). These aren't your TVs from the 70's or 80's with a rotary knobs and 13 channels.
I work for a Satellite sales & service company, we sell/install both Dish and DirecTV and we get multiple calls a day from people that can't figure out their TV. Just because we hooked a Satellite receiver to your TV does not mean you can take absolutely no responsibility to know how your TV works and assume you can just call us to explain it to you (we didn't sell you your TV).
Our office receives multiple calls a day and usually spends 5-30 minutes each helping the customer get back to "Input 5"(or whatever it may be). People that have never bought anything from us will call, it takes a little bit to figure out if they are our customer or not. If we find out they are not, they get mad at us for not wanting to continue helping them for free, and by that point we have usually already wasted 5-10 minutes.
We love our customers and they love us, we have been doing satellite for a long time. Dealing with this day in and out though, makes you want to pull your hair out, or post a rant on a web forum. I chose the latter (my hair is thin enough all ready).
OK, that is all, rant is over.
When you by a fancy new Plazma TV etc... READ THE DAMN MANUAL and learn what an input is! Educate yourself a bit to understand how this new TV works and what an HDMI cable is (it's not an HDM1 cable by the way). These aren't your TVs from the 70's or 80's with a rotary knobs and 13 channels.
I work for a Satellite sales & service company, we sell/install both Dish and DirecTV and we get multiple calls a day from people that can't figure out their TV. Just because we hooked a Satellite receiver to your TV does not mean you can take absolutely no responsibility to know how your TV works and assume you can just call us to explain it to you (we didn't sell you your TV).
Our office receives multiple calls a day and usually spends 5-30 minutes each helping the customer get back to "Input 5"(or whatever it may be). People that have never bought anything from us will call, it takes a little bit to figure out if they are our customer or not. If we find out they are not, they get mad at us for not wanting to continue helping them for free, and by that point we have usually already wasted 5-10 minutes.
We love our customers and they love us, we have been doing satellite for a long time. Dealing with this day in and out though, makes you want to pull your hair out, or post a rant on a web forum. I chose the latter (my hair is thin enough all ready).
OK, that is all, rant is over.